RedHorse Systems’ Updated Software Helps Small Businesses Automate CRM…

This is about efficiency and revenue

RedHorse Systems today announced Version 8.1 of its RedHorse CRM software, which features powerful built-in workflow capabilities for small businesses that need to automate key functions without managing multiple systems or diverting resources to customization projects.

RedHorse was founded to provide unparalleled flexibility to small businesses that are often dependent on multiple business systems or expensive licenses. Customizing typical software for unique goals and workflows is a resource drain; RedHorse 8.1 includes an intuitive new automation designer that lets small businesses easily integrate, manage and automate marketing, customer service, tickets, projects, contracts and communications. Gartner Research reported that companies that automate lead management see a 10% or greater increase in revenue in 6-9 months.

“This is about efficiency and revenue,” said Connie Koch, RedHorse Systems founder and lead developer. “You can’t achieve either as a small business if you’re wasting your time administering software. Our improved workflow features enhance the enterprise power we’ve designed for small businesses who don’t have endless money and time to waste on integration and customization of separate systems. It’s far better to spend that money on improving products, innovating in service and writing the next chapter of your growth story.”

About RedHorse Systems
Small business owners lose opportunity when they have to wrestle with multiple software systems to run and grow their dreams. Big companies have ERP systems and big budgets. You have RedHorse — an extremely customizable and secure total business management solution that lets you tie together financials, CRM, ops and business development. So you can run your business the way you want to. Not the way software engineers want you to. Want to stop administering and start growing? Visit us today at redhorsesystems.com.

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Technology: Software

Microsoft, Salesforce in Process to Collaborate in Running Cloud Computing Service

salesforceTwo arch rivals in the domain of cloud computing and software applications – Microsoft Corporation and Salesforce – are joining hands to create a collaborative business ecosystem.

This has been learnt through the reliable sources that both of the companies are in a long process of negotiation to reach the conclusion of establishing a possible partnership for running software as a service SaaS on Azure cloud computing platform. Although, both of the companies have not officially announced this breaking news as yet – but, the short statement from both of the companies to have agreed that some software products would work better in collaboration between the two platforms signals something big is in making between these two giants.

It was also officially announced that the customer relationship management (CRM) software would be available for different operating systems of Microsoft devices – mobile and computers. The Salesforce CRM would run in integration with the Office 365 cloud computing service of Microsoft Corporation on both the windows based mobiles and computers. This announcement is big news in the domain of information technology and especially in the fiercely competitive cloud computing marketplace.

MicrosoftSalesforce and Microsoft Corporation share a very hostile business history during the past 10 years – during that hostile period – both of the companies aggressively termed each other the enemy to each other through different marketing and legal pursuits.

During a conference call, while talking about this new progress in between the two cloud computing companies, the CEO of Salesforce Mr. Marc Benioff said, “This announcement is really about putting our customers first.” Many analysts believe that Marc Benioff is considered to have good relationship with the newly appointed CEO of Microsoft Mr. Satya Nadella; and, due to the joint efforts of the CEOs of both companies, they are inching towards a large scale collaboration not only in cloud computing domain but also in the software development field. This announcement was made via a short official statement issued to the media. There were no more details of the agreement or any other information pertaining to technicalities or commercial understanding.

Like many analysts, the senior analyst with Bernstein Research, Mr. Mark Moerdler suggests that, “It’s possible any deal would be limited to Salesforce.com’s Sales Cloud, Service Cloud and possibly Force.com as these are the most synergistic to Microsoft cloud offerings (Office 365, Azure, Skype and possibly even Microsoft Dynamics CRM).”