Salesforce Announces the Acquisition of Demandware for $2.8 bn

The acquisition of this multi-billion dollar digital commerce market will extend the customer success platform of Salesforce with new Salesforce Commerce Cloud.

sales force acquires  Salesforce announces the acquisition of Demandware that provides a cloud-based e-commerce platform and related services for retailers and brands worldwide, going public during 2012 after raising $88 million in its initial public offering of $16 a share. Salesforce has announced it will commence a tender offer for all outstanding shares of Demandware for $75 per share, with the deal set to complete by July 31, 2016, the end of Salesforce’s second quarter.

“Demandware is an amazing company—the global cloud leader in the multi-billion dollar digital commerce market,” said Marc Benioff, chairman and CEO, Salesforce. “With Demandware, Salesforce will be well positioned to deliver the future of commerce as part of our Customer Success Platform and create yet another billion dollar cloud.”

As with the Marketing Cloud proposition, Salesforce is seemingly happy to pay healthily above share value to break into new markets when it cannot develop the capabilities organically. The company acquired ExactTarget for $2.5 billion in 2013; this was previously Salesforce’s largest acquisition, which built the foundation of the Marketing Cloud proposition.

“Demandware and Salesforce share the same passionate focus on customer success,” said Tom Ebling, CEO, Demandware. “Becoming part of Salesforce will accelerate our vision to empower the world’s leading brands with the most innovative digital commerce solutions that enable them to connect 1:1 with customers across any channel.”

Demandware currently works with a number of brands around the world, including Design Within Reach, Lands’ End, L’Oreal and Marks & Spencer, to deliver customized experiences for customers across web, mobile, social and in the store. The acquisition is expected to increase Salesforce’s revenues by approximately $100 million to $120 million through the remainder of the financial year.

Salesforce’s acquisition of Demandware, a recognized leader in the space, will extend the company’s CRM leadership and position it to capture this multi-billion dollar digital commerce market with what will be the new Salesforce Commerce Cloud.

The Salesforce Commerce Cloud will be an integral part of Salesforce’s Customer Success Platform, creating opportunities for companies to connect with their customers in entirely new ways.

Salesforce customers will have access to the industry’s leading enterprise cloud commerce platform, and Demandware’s customers will be able to leverage Salesforce’s leading sales, service, marketing, communities, analytics, IoT and platform solutions to deliver a more comprehensive, personalized consumer experience.

Accentur Acquires CRMWaypoint to Enhance Salesforce Capabilities

CRMWaypoint will greatly improve the expertise of Accenture with its advisory and technology services to provide their clients with Salesforce cloud solutions for sales, service and marketing.  Accenture announces the acquisition of the CRMWaypoint, which is a supplier of cloud related advisory and technology services. The acquisition of CRMWaypoint is another move in Accenture’s strategy to help ventures move to the cloud to take advantage of a new era of service delivery and suppleness.

It will further strengthen the Accenture’s position as a cloud services provider as it strengthens the company’s Cloud First program which aims to present the clients with cloud strategy and technology consulting, as well as cloud application execution, integration and administration services.

“The addition of CRMWaypoint gives us access to a sizable force of highly skilled and sought-after Salesforce professionals in the Netherlands and beyond,” said Peter van Tilburg, Accenture’s Cloud lead for the Netherlands. “Together we are even better positioned to meet the growing demand for cloud solutions. Our Cloud First agenda is focused on helping clients improve their business growth, agility and competitive advantage by leveraging all of the benefits cloud can deliver.”

Accenture’s Cloud First plans presents complete cloud services including strategy, execution, migration and administer services, and resources plus the Accenture Cloud Platform. The Accenture Cloud Platform is a Multicloud management platform that enables organizations to centrally manage all of their enterprise cloud resources, whether they are public or private, and mechanize and speed up the deliverance of cloud related solutions.

Ton van der Meer, founder and CEO of CRMWaypoint, said, “Over the past years, we’ve forged a team delivering significant growth in the Netherlands, which culminated in our company being recognized as a platinum partner by Salesforce in 2015.”

CRMWaypoint is one of the major Salesforce associates in Benelux, set up in 2006 with a special focus on Salesforce. It was one of the first official execution associates for Salesforce in the Dutch market in early 2008. Since then, CRMWaypoint has brought in more than 600 Salesforce projects in diverse businesses with a team of extremely capable professionals that hold over 80 Salesforce certifications. CRMWaypoint is helping customers both in intermediate business and large venture market division.

The additional knowledge is a growth plan for Accenture to boost its place in the venture cloud services field. Accenture was one of the first global companies to establish a strategic alliance partnership with Salesforce and today has the potential of Salesforce with more than 3,400 certified professionals around the world.

Tech-Data Migrates Its IT System to Cloud with T-Systems

This is a double digit million range contract, which is awarded to the T-systems by Tech Data to migrate all its existing IT systems in Europe to the cloud to take the benefits of cloud computing.  Tech data which is an IT wholesale distributor has awarded the contract to the T system which is a division of Deutsche Telekom; the contract is for migration of its conventional IT services to the cloud. The size of this deal is not revealed yet, but expert’s opinion is that it will be a double digit million contract. The contract with Tech Data comes abruptly after Union Investment awarded T-Systems a main contract in order to move the asset manager’s classic IT systems into the German cloud.

“Cloud computing is an essential part of Tech Data’s strategy – for our own IT systems and e-business tools in order to gain flexibility and innovation power”, explains Tech Data’s CIO Europe Philippe Bosquier.

Tech data also want to take the benefits of cloud computing services so that they can provide the flexibility and innovation to their customers. Cloud computing has the ability to speed up the logistics as well as the price matters; these two are the most important criteria of the tech data business. Tech data have an advanced logistics system and value added services, which enable 115,000 resellers to efficiently and cost effectively support the diverse technology needs of end users in more than 100 countries.

He further said “T-Systems as a cloud leader in Europe help us with dynamic services, to respond immediately to market changes in our product assortment. This accelerates pricing and logistics significantly, two major criteria for our customers with which we can score as an IT wholesale distributor.”

“We target to be the leader in cloud computing in Europe”, states Ferri Abolhassan, Director IT Division at T-Systems. “The deal win from Tech Data shows we are on right track.”

The contract with Tech Data is an extension of T-Systems’ success story of providing cloud services for customers across various industries. Furthermore, Swiss Federal Railways (SBB) had handed over T-Systems with the duty of steadily migrating their conservative data center and infrastructure services as well as databases, applications and middleware to the cloud. Swiss based aviation services provider Jet Aviation and elevator and escalator manufacturer KONE have recently outsourced IT services to T Systems’ cloud computing platform.